Helping Call Centres Grow Their Brand
Why Call Centres Use TravelGenix
In a busy call centre, speed is king. Travelgenix gives your team the super-fast, reliable tools they need to handle a flood of enquiries with a smile.
Our platform brings everything into one simple hub, with live supplier data at your agents' fingertips, so they can find the perfect holiday and answer any question in a flash. Features like our speedy Quick Quote and a smart AI assistant help your team give brilliant recommendations, whip up professional quotes instantly, and close sales with confidence. Plus, our handy online viewer for customers means fewer repeat calls about booking details.
It’s all designed to help your call centre boost productivity, slash errors, and increase revenue, all while delivering the five-star service that keeps customers coming back.
The Features That Set Us Apart
TravelGenix brings together everything you need to run your travel business online in one powerful, easy-to-use platform – saving you time, boosting your performance, and helping you stay ahead.
Quote Generator
Let your agents create slick, professional quotes in a flash—live on the call—helping them to close the deal right there and then.
Booking Management
Brings all your team's bookings into one simple hub, making it a breeze to track, change, and manage any reservation instantly.
Travel Order Viewer
Let your customers see and manage their own bookings online, which cuts down on repeat calls and frees up your agents for the next sale.
Dynamic Offers
Let your agents create tailor-made offers on the fly - a brilliant way to turn a 'maybe' into a 'booked it!'
AI (Luna)
Our smart AI is a co-pilot for your agents, giving them instant answers and clever suggestions for fast, spot-on customer support.
Multi-Destination Search & Book
Brilliant for sorting tricky, multi-stop trips in one go, slashing call times and giving customers a super-smooth booking experience.
Scale Your Travel Business with Confidence
Running a busy call centre is a high-wire act, balancing speed with brilliant service. Travelgenix is designed to make your whole team feel like superstars on every single call.
We give your agents the super-fast, reliable tools they need to handle a constant flood of enquiries with confidence. From whipping up quotes in a flash to having a smart AI co-pilot for backup, every feature is built to help them work faster and serve customers better. With smoother processes and handy online tools for clients, you’ll see call times drop, errors vanish, and your team’s productivity soar.
So, whether you’re running a small team or a huge operation, we’re here to help you grow your business the smart way, keeping amazing customer service right at the heart of everything you do.
Ready to Take Your Travel Business Further?
Unlock the tools, support, and flexibility you need to grow with ease and confidence.
What Our Customers Say
Discover how independent travel agents like you are using TravelGenix to simplify their operations, grow their business, and deliver unforgettable experiences for their clients.
Kevin Coles
We have been working with Travelgenix for over 12 months and our new website booking platform has revolutionised our online sales. I would highly recommend any travel agent or tour operator looking to enhance their online presence to speak with these guys
Lee Evans
Having worked with Travelgenix for the creation and launch of our travel site. I can not express how fantastic the whole experience has been from start to finish. Fantastic knowledge and tech savvy. I couldn't recommend Andy & Darren high enough.
A Alam
Travelgenix did an outstanding job designing my website. They combined creativity, technical skill, and attention to detail to deliver a stunning, user-friendly site that perfectly represents my business. Communication was excellent throughout, and I couldn’t be happier with the result. Highly recommended!
Which Travelgenix Solution Is Right For You?
Already Have a Website?
TravelGenix widgets let you transform your existing website into a fully bookable travel hub, with real-time bookings, dynamic search, personalised recommendations, and over 100 easy-to-integrate tools, boosting engagement, conversions, and revenue without starting from scratch.
Looking To Build a New Site?
A TravelGenix website gives you a complete, future-proof travel platform with AI-powered content management, seamless booking, integrated widgets, and access to 200+ suppliers—designed to attract clients, streamline operations, and turn your site into a powerful revenue-generating hub.
FAQ
How does TravelGenix support call centre operations?
TravelGenix centralises booking management, automates workflows, and provides tools like Quick Quote and Dynamic Offers to help agents respond quickly and close sales faster.
Can TravelGenix reduce call handling times?
Yes. With features like real-time availability, AI-powered search, and Multi-Destination booking, agents can resolve complex enquiries in fewer steps, cutting down handling times.
Does TravelGenix help improve customer satisfaction?
Absolutely. The Travel Order Viewer gives customers autonomy to view and manage bookings, reducing repeat calls and enhancing transparency, while agents can focus on personalised support.
Can TravelGenix scale for large call centres?
Yes. The platform is designed to handle high booking volumes across multiple agents, making it ideal for both small teams and enterprise-level call centres.
How does TravelGenix help agents market or upsell?
Agents can use Dynamic Offers and AI-powered recommendations to present personalised deals, upgrades, or packages, increasing revenue per booking.
Is TravelGenix easy to train staff on?
Yes. The platform is intuitive and user-friendly, with streamlined workflows that make onboarding simple and minimise the learning curve for new agents.
