Dedicated Support
Your Expert Travel & Tech Team
At TravelGenix, your success is our mission. We know that running a travel business comes with challenges, opportunities, and constant change — which is why our support goes far beyond technical help. With industry expertise, hands-on guidance, and proactive resources, we’re here to ensure you get the most out of your TravelGenix platform and grow with confidence.
Our support team is made up of specialists from both the travel industry and digital technology sectors. This means you get answers backed by real-world experience: from website optimisation to strategic marketing suggestions, pricing ideas, customer experience tips, and ways to increase bookings.
Personalised Guidance for Your Growth
Every travel business is unique — and so is our support. Whether you're launching your first website or scaling a growing agency:
- Need advice on your website layout or messaging? We’ll walk you through best practices.
- Looking for ways to boost sales, showcase offers, or promote seasonal packages? We can recommend proven strategies.
- Want help understanding features or expanding your digital capabilities? We’ll guide you step by step.
We take the time to understand your goals so we can offer support that’s genuinely valuable, not generic.
Industry Insights & Marketing Resources
Stay competitive with our continuously updated knowledge hub. Our blog delivers:
- Marketing guidance tailored to the travel sector
- Tips for improving customer engagement and conversion
- Website optimisation strategies
- Trends and updates across the travel industry
- Practical advice to help you run a smarter, more streamlined business
These resources are designed to help you learn, grow, and make confident decisions — even outside of support requests.
What Our Customers Say
Discover how independent travel agents like you are using TravelGenix to simplify their operations, grow their business, and deliver unforgettable experiences for their clients.
Kevin Coles
We have been working with Travelgenix for over 12 months and our new website booking platform has revolutionised our online sales. I would highly recommend any travel agent or tour operator looking to enhance their online presence to speak with these guys
Lee Evans
Having worked with Travelgenix for the creation and launch of our travel site. I can not express how fantastic the whole experience has been from start to finish. Fantastic knowledge and tech savvy. I couldn't recommend Andy & Darren high enough.
A Alam
Travelgenix did an outstanding job designing my website. They combined creativity, technical skill, and attention to detail to deliver a stunning, user-friendly site that perfectly represents my business. Communication was excellent throughout, and I couldn’t be happier with the result. Highly recommended!
Ready to Take Your Travel Business Further?
Unlock the tools, support, and flexibility you need to grow with ease and confidence.
Frequently Asked Questions
What is mid-office software?
Mid-office software manages the operational side of your travel business, sitting between front-end customer systems and back-office financial tools. Travelify centralises workflows, supplier management, bookings, CRM, and pricing logic.
Can Travelify integrate with my existing website or booking tools?
Yes. Travelify is designed to work alongside your existing systems, including websites, widgets, and other travel tools. Integration is straightforward and requires minimal technical setup.
Will Travelify replace my back-office systems?
No. Travelify complements your back-office software by managing operations, bookings, pricing, and CRM. Financial reconciliation and accounting are still handled in your back-office system.
How does Travelify help increase revenue?
By centralising pricing, promotions, and upsell tools, Travelify allows you to maximise margins, automate offers, and manage bookings efficiently, driving both direct revenue and repeat business.
