Call centres

Book faster,
handle more calls.

Fast tools for agents and AI that takes the routine calls, built for volume

Travelgenix helps travel call centres move faster on every call. Agents search 200 suppliers and quote in one place, Luna handles the routine enquiries, and every booking is tracked from one platform built for volume.

4.9 rating
1,240 reviews
Trusted by 300+
travel businesses
Why Travelgenix

Built for call centres

Everything your agents need to handle calls quickly and accurately, at volume.

Faster on every call

Agents search, quote and book in one place, so calls are handled quickly and accurately.

AI takes the routine calls

Luna can answer common enquiries, so your agents spend their time on the calls that need a person.

Inventory in one place

Search 200 suppliers across flights, hotels, transfers and packages without switching systems.

Built for volume

One platform handles high call and booking volumes, so the busy periods stay under control.

What you get

The tools behind your calls

One connected platform built for handling travel calls quickly and at volume.

Fast search and book

Agents search 200 suppliers in one place, with 800+ airlines, 3M+ accommodations and 45K+ attractions, and book without switching screens.

Quick quotes

Build and send professional quotes fast, so customers on the phone get answers quickly.

Luna AI

An AI assistant that can handle routine enquiries and support agents, so your team focuses on the calls that need a person.

Booking management

Track every booking from one place with Travelify, our mid-office, so nothing is lost between calls.

Dynamic packaging

Build a trip from flights, hotels and extras on the call and sell it as one booking, with the price worked out for you.

Bookable website

Let customers self-serve online as well, with a bookable Travelgenix website that takes pressure off the phones.

Good to know

Call centre questions

Can Travelgenix reduce call handling times?

Yes. Agents search, quote and book in one place, which cuts the time spent switching between systems on a call.

Can AI handle some of our calls?

Luna can answer routine enquiries, so your agents spend their time on the calls that need a person.

What inventory do agents get?

200 suppliers by API, covering flights, hotels, transfers and packages, with 800+ airlines, 3M+ accommodations and 45K+ attractions. Premium suppliers come with no booking fees.

Can it scale for a large call centre?

Yes. The platform is built to handle high call and booking volumes.

Can customers book online too?

Yes. A bookable Travelgenix website lets customers self-serve, taking pressure off the phones.

Does it help with customer satisfaction?

Faster, more accurate calls and quick quotes help customers get what they need sooner.

Ready to speed up your call centre?

Tell us how you work and we will show you the setup that fits. No pressure, just a proper look at what is possible.