Always on.
In every language.
Luna answers your customers the second they ask, finds real holidays for them and brings in your team the moment a person is needed.
One conversation.
Two languages.
Your customer types in their language. Your agent reads and replies in English. Each side only ever sees their own. No copy and paste, no plugins, no thinking about it.
Every message is translated both ways, automatically, in the language of each person in the chat.
Luna doesn't just chat. It books.
Most chatbots wave goodbye the moment a customer is ready to buy. Luna reads what they actually asked for, then builds a real search straight into your booking engine. Same prices, same suppliers, same checkout. The customer never leaves the conversation.
- Understands destination, dates, party and budget from plain conversation
- Applies star rating and board basis filters when they're mentioned
- Sends them to your live results , ready to book, on your own site
Trained on you, not the whole internet.
Luna reads your website, your specialisms and your own questions and answers, then speaks for your agency. Your opening hours, your favourite resorts, the suppliers you love. When a customer asks, the answer sounds like it came from your team, because it did.
- Scans your site and turns each page into knowledge Luna can use
- A readiness score shows you exactly what to add next
- Re-scans on a schedule, so Luna stays current as your site changes
Luna readiness
Eight checks, weighted by how much each one helps your customers get a real answer.
AI does the heavy lifting.
Your team does the magic.
Luna handles the questions that fill your inbox. When a customer wants a person, the conversation passes to your team in one tap, with the whole chat already there.
Your team, with a copilot.
Inside the agent desk, Luna sits beside every reply. It suggests an answer, rephrases a rushed message, or boils a long thread down to a sentence. Your agents stay in control. They just move faster, and sound better doing it.
- Suggest a reply drafted from your knowledge and the live thread
- Rephrase, shorten or warm up a message before it sends
- Summarise a long conversation so anyone can pick it up
One snippet. Any website.
Paste a single line and Luna is on your site, in your colours, ready to talk. No developer, no rebuild, no waiting.
<!-- Add Luna Chat to any page --> <script src= "https://chat.travelify.io/widget-core.js" data-clientName= "Bright Sun Travel" ></script>
Works wherever you are
WordPress, Wix, Shopify, Duda or a site built by hand. If you can paste a line of code, Luna runs.
Your colours, your Luna
Match Luna to your brand in a click. Light and dark are both built in, so it looks right on every site.
A lot more under the hood.
Capture every lead
When a customer leaves a name or an email, Luna saves it with the full conversation, so nothing slips through after hours.
Remembers the conversation
Close the tab and come back later. Luna picks up where you left off, so customers never repeat themselves.
Beautiful on mobile
Most travel browsing happens on a phone. Luna is built for the small screen first.
Typing and presence
Live typing dots and an online status, so a chat feels like a real conversation, not a form.
Honest by design
When Luna doesn't know, it says so and offers a person, rather than inventing an answer.
One desk for the whole team
Every conversation lands in a shared agent dashboard. See who's waiting, jump in, and let Luna hold the fort when nobody's free.
Put Luna on your website.
See your own agency's Luna answer real questions, search real holidays and hand over to your team. We will set it up in your brand.
