Marketing

A weekly travel marketing process a small team can maintain

A weekly travel marketing process a small team can maintain

A weekly travel marketing process a small team can maintain

Give preparation, approval and follow-up a place in the working week so useful campaigns can leave your desk during normal hours.

Give preparation, approval and follow-up a place in the working week so useful campaigns can leave your desk during normal hours.

By Andy Speight, Travelgenix

Laptop showing a social media content calendar beside an iced coffee on a café table

The marketing job that slips to Sunday evening usually started much earlier in the week. An offer was waiting for a price check, a draft needed a decision or the right photograph was somewhere in somebody's inbox. By the weekend, all those unfinished tasks have become one large job. A weekly process works best when it makes the next small decision obvious.

Start with an amount of content your team can finish during a busy week. There is no prize for planning five campaigns and sending none of them. Choose a repeatable routine, then adjust it using the time the work actually takes. The aim is to make useful marketing part of running the business.

Gather inputs in one place

Give your team a shared place to leave ideas as they arise. A note needs the customer's question, the proposed product or topic and the person who can confirm the details. It doesn't need polished copy. Separate a worthwhile idea from a campaign that already has enough verified information to prepare.

At the start of the week, choose the work that can reasonably be completed. If a supplier response is missing, assign the chase and decide whether to hold that campaign. Keep a ready alternative that doesn't depend on the same information. That small decision prevents a whole publishing plan waiting behind one unanswered email.

Use the campaign calendar to choose commercial priorities over several weeks. This weekly routine then turns the next priority into finished content. Keep those jobs separate in your team discussions. Reopening the whole marketing strategy whenever a caption needs approval is an expensive way to write a caption.

Prepare a complete item for review

A reviewer should receive the proposed wording, image, destination link and publishing time together. Add the source for any price or factual claim and identify anything still awaiting confirmation. That lets the reviewer make a decision without rebuilding the writer's research. An incomplete approval request creates another task for whoever is already busiest.

Use the same core explanation in ways that suit each channel. A website article can answer the detailed question, while an email introduces the reason to read it. For a social post, focus on one decision a customer is trying to make. Keep the destination of each click relevant to what the reader has just been promised.

Our Luna Marketing workflow describes a Monday email containing proposed content, images, platforms and publishing times, with options to approve, edit or skip. It gives a concrete example of bringing the decision into one place. Whatever tools you use, aim for that same clarity in the handoff. Your reviewer should be judging the campaign rather than hunting for its missing pieces.

Give factual checks and voice checks separate passes

Check the facts before polishing the tone. Confirm the offer details against their source, open the landing page and verify that the image matches what you're describing. A claim about inclusions needs the same attention as a price. Where an answer is uncertain, return the item with a specific question and an owner for resolving it.

Then read the draft aloud. Replace wording your advisers would never use with the explanation they would give a customer. Keep a small collection of approved examples so the next draft starts closer to the right voice. Repeated rewrites often point to an unclear brief rather than a need for more editing time.

Give one person responsibility for the final decision and name a backup for absences. Set a review slot that fits the business instead of assuming approval will happen between calls. A held item should have a reason and a next action. Otherwise, it becomes another draft that everyone assumes somebody else is handling.

Schedule the work and check it arrived

Scheduling closes one task and creates another: someone needs to check that the content appeared as intended. Open the published item and follow its link on a phone. Check any enquiry notification with the colleague who will answer it. A campaign can be technically published while still sending customers into an awkward or incomplete journey.

Keep a clear way to pause dated content when circumstances change. Record who can make that decision and where scheduled items can be found. If an offer ends early, the team should not have to guess which channels still contain it. The travel promo code guide can support the separate task of checking any code used in the campaign.

Review useful responses and preparation time

Finish the week with a short look at what happened after publication. Ask the sales team whether the campaign produced suitable questions and whether the content helped them explain a holiday. Record unresolved enquiries with an owner. Replies are work to complete, rather than a number to admire in a report.

Google Analytics allows meaningful website actions to be marked as key events. Use correctly configured events alongside enquiry records to understand what customers did after clicking. Keep the limits visible: a phone call may follow several different contacts with your business. Avoid assigning a whole booking to the last link simply because that link is easiest to measure.

Record where preparation time went as well. If a campaign repeatedly stalls at the same point, change that part of the process before increasing the workload. Put the next review slot in the diary and bring one complete campaign to it. Your Sunday evening can then belong to something other than finding a photograph for a post that was meant to go out on Tuesday.

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