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Travelify · Your mid-office

Travelify.
Your travel mid office.

Manage supplier connections, pricing rules and orders in the Travelify mid office. See how a booking moves into the working record, then check the payment, supplier status and next action. Bring a typical enquiry to a demonstration so we can work through your team’s routine.

Travelify is included with Spark, Boost and Ignite.

The details behind a great holiday.

travelifyIllustrative view
ORDER MANAGER

A booking. The whole picture.

3 examples
EX-10428 · 2 travellers · 7 nights

Algarve escape

12 Jun 2027
Accommodation7 nights · supplier reference recordedConfirmed
TransferReturn journey · supplier reference recordedConfirmed
Order total£2,180
Paid£600
Balance£1,580

Both travel products are confirmed. Review the payment record and balance before the next customer update.

Choose a booking above to explore.Example data only.
YOUR SUPPLIERS. YOUR PRICING. YOUR BUSINESS.

The operational heart of your Travelgenix platform.

Big ambitions?
You’re in good company.

300+travel businesses
200+connected suppliers
20+years in travel technology
Meet our customers
Less admin between you and the next booking

Make room for
the work that matters.

Spend your day helping customers choose their next holiday, with the supplier, pricing and order details close to hand.

01 /

Sell more.

Bring supplier content and your pricing together, so your website can turn a holiday search into a booking.

Explore the booking flow
02 /

Work less.

Find the order, its products and payment records in one place. Spend less time piecing the booking together.

See the order example
03 /

Look brilliant.

Keep confirmations in your brand and give your team the detail they need to answer customers clearly.

Explore the toolkit
The mid-office at the heart of Travelgenix

From supplier to sale.
Keep it together.

The website is where customers book. Travelify is where your team manages the suppliers, rules and orders behind that booking.

01 / Connect suppliers

Your accounts. One working view.

Bring supported supplier connections into Travelify, alongside your own contracts. We’ll help you check credentials, access and the setup each connection needs.

Explore the supplier network
EXAMPLE CONNECTIONS
RRateHawkYour account
HHotelbedsYour account
JJet2holidaysYour account
TravelifyYour website
Pricing that follows your rules

Know your cost.
Choose your sell price.

A fixed amount or a percentage. One product or a specific supplier. Set the rules around what you sell, then check the result.

  • Choose a fixed or percentage adjustment.
  • Set the products and dates it applies to.
  • Check rule priorities and the resulting price.
Explore pricing rules
TRY A SIMPLE EXAMPLE

What would the price be?

Illustration
Choose a mark-up type
15%
0%30%
Supplier price
£1,000
Your mark-up
+£150
Example sell price
£1,150

One sample price in GBP, before any other rules, fees or taxes. Your live setup also depends on the supplier’s rate basis and rule priorities.

The tools behind the booking

More of your day.
In one place.

Start with the operational essentials, then match the wider toolkit to your plan and the way you sell travel.

Shape what you sell.

  • Supplier management

    Manage supported connections and your supplier settings.

  • Pricing & deposit rules

    Configure pricing, deposit amounts and balance timing.

  • Promotions

    Create promotion codes for your campaigns.

  • Results & extras

    Control duplicate results and add extras where your plan supports them.

Run the working day.

  • Orders & enquiries

    Review bookings and follow up website enquiries.

  • Customer records

    Keep customer details and booking history in Travelify.

  • People & access

    Set up staff users and roles for your team.

  • Emails & widgets

    Manage branded system emails and the widgets you use.

Give customers more.

  • Multi-currency

    Support more than one selling currency.

  • Deeplinks

    Send customers into a prepared search from a campaign.

  • Gift vouchers

    Manage vouchers to sell and redeem against bookings.

  • Rewards

    Support repeat business with your rewards setup.

A platform that fits your business. Feature availability and connected services vary by plan.

Compare the plans
Part of the bigger picture

Keep the sale
connected to the service.

Travelify sits alongside your website, booking tools and connected back office. Give each part of the customer journey a clear place to work.

Talk through your setup
01
BEFORE THE BOOKINGYour website & booking tools

Give customers a way to search and book.

THE MID-OFFICETravelify

Suppliers, pricing and order detail.

03
BEHIND THE BUSINESSYour connected back office

Accounting is a separate service. We’ll help you check the integration and handover.

A clearer handover after the sale

The booking is made.
What happens next?

See the order, check each product and keep the next action clear. These practical checks help your team handle the cases that need attention.

Suggested working checks. Agree responsibilities and supplier processes for your business.

For a customer perspective, read Exclusively Travel’s story about bringing specialist accommodation and wider supplier content together. Use it to prepare questions about your own connections.

Source: Exclusively Travel’s published customer story, linked above. Checked 28 October 2026.
Check every item in the booking.

An order can contain several travel products. If it is marked “Confirmed with failure”, open the affected item and read the supplier message. Give the follow-up a named owner before updating the customer.

Order Manager guide
Confirm the cancellation with the supplier.

Changing a displayed status does not cancel a supplier booking. Use the cancellation action where supported, check the terms and retain the supplier’s confirmation. Some cases need direct supplier contact.

Managing orders guide
Check payments after a price change.

Editing a selling price does not change the money already collected. Arrange any additional payment or refund separately. An order contact edit also leaves the CRM record unchanged, so check that record too.

After-sales guidance
Test the back-office handover.

Travelify can resend updated order information to a connected back office. What happens next depends on the receiving system. Test both a new booking and a later change, and record any manual step.

Managing orders guide
Good to know

A few practical
questions.

Bring your supplier list, current setup and plans for the business. We’ll show you where Travelify fits.

Speak to the team
Is Travelify included in my plan?

Travelify is included with Spark, Boost and Ignite. Features, supplier allowances and connected services vary by plan, so we’ll confirm what your business needs before you get started.

Compare the plans
Does Travelify replace my accounting or back-office system?

Travelify manages booking operations. The University documents connections that send website orders to supported back-office providers, with supplier matching needed between the systems. Ask to see the handover for your provider and agree how later changes are handled. This keeps the booking workflow and your finance requirements clear. Source checked 28 October 2026.

Travelgenix University: back-office providers
Can I keep my own supplier accounts?

Yes, where the supplier is supported. You hold the supplier relationship and provide the credentials needed for the connection. We’ll check the setup and any supplier requirements before you start selling.

Explore our suppliers
How does Travelify work with Quick Quote and Luna Work?

Travelify covers supplier connections, pricing and orders. The current Ignite plan also includes Quick Quote and Luna Work. Luna Work is available in early access to Travelgenix clients. Bring one enquiry and ask to see which product handles the proposal, booking record and follow-up, so your team understands the handover.

Explore Luna Work and early access
Will you help my team get started?

We’ll help you set up the platform and train your team around the way you work. You can also use the Travelgenix University guides for supplier connections, pricing, orders and everyday tasks.

Talk to our team
Which order statuses should my team understand?

The Order Manager guide distinguishes baskets, processing orders, confirmed orders and orders confirmed with a failure, as well as cancellation states. For a failed component, inspect the item and supplier response. Our recommendation is to rehearse the next action with your team before launch, because the overall status needs to lead to the right service response. Source checked 28 October 2026.

Travelgenix University: Order Manager
Does changing an order status cancel the supplier booking?

No. The managing-orders guide says changing the status only updates the Travelify record. The supplier cancellation action is separate and availability depends on supplier API support. Check the supplier response and agree any manual follow-up. This distinction matters when confirming to a customer what has actually been cancelled. Source checked 28 October 2026.

Travelgenix University: managing orders
A clearer view of the working day

More time for customers.
A clearer working day.

See how Travelify brings your operation together.
We’ll walk through the parts that matter to your business.

Your suppliers. Your rules. Your team in control.