Skip to the traveller app example
Luna Travel App · Your service, in their pocket

Your brand.
Their whole trip.

From the first countdown to the journey home, keep their itinerary, documents and a way to contact you together in one app, under your brand.

Luna Travel AppWatch the film1 min 40
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TTG innovation finalist2025 & 2026

Available for Travelgenix clients.

A little closer to the holiday.
YOUR CRETE ESCAPEGood things
are on the horizon.
A week by the harbour. All the details with you.
yourtravelbrandGood morning, Alex.
Colourful waterfront buildings beside the blue water of Chania harbour in Crete
YOUR NEXT ADVENTURECrete,
here you come.
20–27 June · 2 travellers
18 days to go
FlightsDocumentsMessages
HomeTripDocsMessages
YOUR TRIP · EXAMPLE
LGWLondon GatwickCHQChania, Crete
20 June2 travellersOutbound
Your service goes with them.Their trip. Your advice. Your brand.
Illustrative trip and app screens
YOUR ADVICE. THEIR ADVENTURE. ALWAYS YOUR BRAND.

From booked to back home.

Big ambitions?
You're in good company.

300+travel businesses
200+connected suppliers
20+years in travel technology
Meet our customers
Good service carries on after booking

A holiday to look forward to.
An agency to come back to.

Keep the useful details and the personal service together, with your name on the experience from the start.

01 /

A trip to look forward to.

Give each traveller their own trip, with the countdown, itinerary and your advice in one place. Send access from your agency portal.

See the traveller app
02 /

The details, to hand.

Flights, tickets, vouchers and messages stay with the trip. Your team prepares the documents and advice your customer needs.

Explore the trip
03 /

Your name, all the way.

Your logo, colours and welcome message carry through the journey, with review prompts and next-trip ideas after they return.

Explore your branding
Follow a sample trip

From the first countdown.
To the journey home.

Choose a moment in the journey to explore an illustrative traveller view. This is a product example, with no real booking or messages.

A holiday starts before the airport

Give them something to look forward to.

Their trip opens with a welcome, the destination and a countdown. The itinerary, documents and your own trip advice are all close by.

  • A personalised cover and trip countdown.
  • Your Before you travel advice and trip pages.
  • Home-screen installation guidance for their device.
Explore the traveller app01 / 05 · THE TRAVELLER JOURNEY
yourtravelbrandEXAMPLE
Colourful waterfront buildings beside the blue water of Chania harbour in Crete
GOOD MORNING, ALEX

Crete is calling.

20–27 June · 2 travellers
18 days to go

YOUR TRIP, TOGETHER

A little local knowledge.Your agency's trip advice, in the app.

Illustrative app view

One journey. Two useful views.

You prepare the trip.
They take it with them.

Your team works in an agency portal. Your traveller sees their own trip in the app. Each has the tools they need.

IN YOUR AGENCY PORTAL

Put your service into the trip.

Set the branding, prepare trip pages, upload documents and check the preview. Then create the access link or QR code for the traveller.

  • Connected Travelify details load from the booking.
  • The Trips builder supports manual itineraries.
  • Your team manages messages, flight information and reviews.
ON THE TRAVELLER'S PHONE

A link opens their trip.

They see the destination, dates and countdown under your brand, then open the itinerary, documents and message line back to your agency.

  • Link-based access in their browser.
  • Optional home-screen installation with device guidance.
  • Your trip advice and documents stay together.
01PrepareBrand, advice and documents
02PreviewCheck the traveller's trip
03ShareSend a link or show the QR code
See the first-trip setup
Still your customer after booking

A familiar name.
A way to stay in touch.

Keep the conversation close to the trip it belongs to. Your team sends and receives messages in the portal, while travellers use the app.

Explore messaging and service

One conversation

Two-way messages in your agency's name.

A clear read state

Read receipts for your team and unread badges in the app.

A wider update

Broadcast a message when several travellers need the same information.

Make the contact route clear. Travellers see messages when they open the app. Keep your phone number or agreed urgent-contact route easy to find.

Your name on their home screen

Make it feel
like your agency.

Your name, logo, colours and welcome message belong in the app. Set them in your portal and see the result in the phone preview as you work.

Try a colour below to see a simple example.

Illustrative branding preview. Your team sets the real app branding in the portal.

Explore your branding options
YOUR APP BRANDINGyourtravelbrand
yourtravelbrand
Colourful waterfront buildings beside the blue water of Chania harbour in Crete
GOOD MORNING, ALEXYour Crete escape.20–27 June · 2 travellers

A holiday to look forward to.

Your agency's welcome message, in your colours.

HomeTripDocsMessages
Harbour green preview
Chania harbour, shown as an illustrative holiday memory
WELCOME HOME

How was
your trip?

☆☆☆☆☆

A review prompt while the trip is still fresh.

Illustrative holiday and review prompt.
The trip ends. The relationship carries on.

A welcome home.
And a reason to return.

Once they are back, the app brings your review prompt and Where next ideas forward. Reviews reach your portal with the trip context.

Choose the ideas you want to share. Your cards link travellers back to your business for their next booking.

See what happens after the trip
For agency groups and consortia

One platform.
Every agency's own identity.

Give each member its own branding, travellers and content, with central administration across the group. Members can open their portal from Travelgenix Control.

Explore Luna Travel for groups
Good to know

A few details
before your first trip.

Bring an example of the itinerary and documents you send today. We'll show you how they fit into the traveller experience.

Talk about your setup
Do travellers have to download an app?

They open an access link to use Luna Travel in their browser. They can also add it to their home screen using the instructions for their device. Supported Android and Chrome devices can show an install prompt; iPhone and iPad users have a share-sheet guide.

Explore the traveller app
How does the trip get into the app?

For connected Travelify bookings, trip details load from the booking. Your team still prepares the branding, advice and documents, checks the trip and sends access. For other bookings, the portal's Trips builder lets your team prepare a manual itinerary.

See how setup works
Can we use it without Travelify?

Luna Travel is available to Travelgenix clients. The portal's Trips builder supports manually prepared itineraries for bookings outside Travelify. Your account manager can confirm the access and workflow for your agency.

Talk about your setup
Are tickets and documents available offline?

Luna Travel supports offline access to tickets and documents uploaded for a booking. Open and check the documents on the traveller's device before departure, as part of your first-trip setup.

See documents and service
Will a message send a notification to their phone?

Messages appear inside the app, with unread badges for travellers and read receipts for your team. Travellers see them when they open the app. Keep a clear telephone or other agreed contact route for urgent issues.

Read about messaging
Does it show live flight information?

Flight pages can show live third-party status, gates, terminals and times, and your portal has a Flights view across upcoming departures. Coverage varies, and the app makes clear when a flight is not tracked.

Explore flight information
Will it look like our agency?

You set your app name, logo, colours and welcome message in the portal, with a phone preview as you edit. Travellers see your branding throughout their trip.

See your branding options
What happens after the trip?

The app gives more prominence to a review prompt and the Where next cards your team curates. Reviews come into your portal. Your cards link back to your business for the next booking; that booking is not completed inside the app.

Explore after the trip
Can a group give each agency its own app?

The group setup supports multiple agencies, each with separate branding, travellers and content, managed from one platform. Members can access their portal from Travelgenix Control. Speak to your account manager about the arrangement for your group.

Explore the group setup
Keep your service close

Their next adventure.
Your name with them.

See Luna Travel App with your branding.
We'll walk through a trip from your portal to their phone.

Already a client? Ask your account manager about access and setup.