Closed to arrival, often abbreviated to CTA, prevents a new stay from beginning on a restricted date. Booking.com treats arrival restrictions separately from departure restrictions and a general closed restriction. An arrival restriction should therefore not automatically be read as a general stop sale. Source: Booking.com: inventory and booking restrictions

A travel example

Suppose a rate is closed to arrival on Saturday. In this illustrative case, a request starting on Saturday should fail that arrival rule. A stay starting on Friday and continuing through Saturday is a different test and must be checked against the remaining rules and availability.

What to ask when loading it

Confirm the dates, room types and rate plans covered. Ask whether the restriction applies to all sales channels or only the contract being loaded. Keep the supplier’s answer with the loading record so someone else can reproduce the decision.

A useful test

Search arrivals on the day before, the restricted date and the day after. Include a stay that crosses the restricted date. This helps the team check the meaning of “arrival” rather than accidentally closing every stay that touches the date.

Written and updated by Travelgenix. Sources checked on 16 October 2026. Worked examples and checklists are editorial illustrations and recommendations, not customer results.