GLOSSARY
Technology
THE SHORT VERSION
A recovery point objective, or RPO, specifies the point in time to which data must be recovered after an outage. NIST distinguishes this data recovery objective from the time needed to restore service. Source: NIST: recovery point objective
Turn the objective into a business question
Ask which booking updates the team could reconstruct if the latest records were unavailable. Use a fictional day’s enquiries, payments and amendments to make the discussion specific. This helps you choose an objective based on the work that would need repeating.
For illustration, a recovery copy from before the day’s amendments would leave those amendments to reconcile. That example is not a recommended backup interval or a claim about any provider’s service.
Verify the available evidence
Ask your provider which records its recovery process covers, how the recovery point is established and what test evidence it can share. Compare the answer with your business requirement, because a written objective alone does not demonstrate that it can be met.
Keep the data recovery target beside the recovery time target. This makes both requirements visible when reviewing your outage plan.
Written and updated by Travelgenix. Sources checked on 16 October 2026. Worked examples and checklists are editorial illustrations and recommendations, not customer results.
Sources
The official pages behind this explanation. This is general information, not legal advice, and rules change, so check the latest version.
RELATED
Recovery time objective (RTO)
A recovery time objective sets a target for the time available to recover a system before disruption affects the business’s required operations.
Disaster recovery plan
A disaster recovery plan records how an organisation will recover critical systems after a major disruption.
How to prepare for a travel booking system outage
Decide what the team needs to know, who takes charge and how to resume work when a booking system is unavailable. Rehearse the plan with fictional bookings.
All glossary terms