CLIA stands for Cruise Lines International Association. It represents the cruise industry, including ocean, river and specialist cruise lines, alongside other cruise-sector participants. Its travel-trade work includes education, professional resources and connections for agencies and individual advisers. Source: CLIA: About CLIA and the travel trade

Build a useful learning plan

Choose the cruise products your team sells most often and identify gaps in its knowledge. Use the relevant training to support those needs, then discuss what the team has learned. A focused plan is easier to apply to real enquiries than collecting courses without a clear purpose.

Keep product checks separate

Confirm cabin details, accessibility needs and booking terms with the relevant cruise line or supplier. Save that information beside the quote. This gives the reader evidence for the particular sailing, rather than using professional membership as a substitute for product checks.

Written and updated by Travelgenix. Sources checked on 16 October 2026. Practical checks are Travelgenix editorial guidance.