Hays Travel Independence Group is a consortium for new and established travel businesses. Members retain their own business identity while receiving support from Hays Travel. Its published offer includes supplier commercial arrangements, technology and back-office services, with a team supporting member businesses. Source: Hays Travel: Independence Group

Keep independence specific

Write down which decisions matter most to you, such as branding, product choice and how enquiries are handled. Ask the team to explain how those decisions work under the proposed agreement. This gives the word independence a practical meaning for your business.

Compare the complete cost

Ask for a written explanation of fees, commission arrangements, card costs and any optional services. Run the figures against your own expected mix of bookings. Include cancellation and exit terms in the review so the decision covers the whole relationship, not just joining day.

Written and updated by Travelgenix. Sources checked on 16 October 2026. Practical checks are Travelgenix editorial guidance.