FoundationsStart here

Turn a visit into a worthwhile enquiry

Build a page that answers the traveller’s questions and makes the next step easy.

5 min readSuggested working time: 2–4 hoursUpdated 20 October 2026
In this lesson
What you will leave with

A tested landing page for one campaign, with a working enquiry route.

A landing page is simply the page somebody arrives on after clicking your link. Its job is to continue the conversation you started in the advert, email or post. Sending a person interested in family villas to a general homepage makes them start that conversation again.

The best page is not always the shortest. It gives enough information to make the next decision without burying the enquiry button or overwhelming someone on a phone. Build the page around a real customer question.

Before you start

Who this suits

Businesses receiving clicks but too few suitable enquiries, and anyone about to advertise.

Have these ready

  • A clear audience and offer
  • Accurate product information and approved imagery
  • Access to your website editor or a person who can make changes

A page that earns the next step

Arrange the information in the order a traveller needs it.

  1. 01PromiseThe right trip, clearly described
  2. 02Practical detailFit, inclusions and honest pricing
  3. 03ProofRelevant experience and genuine reviews
  4. 04ActionA short, accessible enquiry route
  5. 05ReassuranceWhat happens after sending
See what you are building

What this looks like in practice

Read the example, then use the numbered notes to see why each part is there.

Illustrative example · fictional business

A family-villa page with a clear next step

Illustrative website — photographs show a holiday mood, not a specific property

example.com/family-villas
Example Travel

FAMILY VILLAS

1A villa that fits your family

Start with the space, location and facilities your family needs. Tell us what matters and we will help you compare suitable villa options.

3Ask us for villa options(example)
Rooms that work

How many separate bedrooms do you need? Tell us about the adults and children travelling together.

A location that suits you

Would you prefer to walk to meals and shops, or are you happy to hire a car? Check the exact location before choosing.

Tell us what matters

Share your preferred dates, departure airport and party size, plus the detail you do not want us to overlook.

  1. 1
    Continue the advert’s promise

    The opening is about family villas. A visitor does not have to find the right subject again in a general menu.

  2. 2
    Answer practical questions

    Room arrangements and location help a family judge fit. Confirm the actual property details before promoting an offer.

  3. 3
    Ask for a useful enquiry

    One clear button leads to a short request. Ask only for details that help the first conversation.

Maldives photograph by Arif Rasheed / Unsplash. Photograph is illustrative, not a specific advertised trip.

Put it into practice

Your step-by-step guide

  1. Match the promise above the fold

    Use a headline that clearly names the holiday or problem. Follow it with a short explanation of who the page helps and what you offer. Choose an image that accurately represents the destination or experience. On a phone, check what is visible before scrolling. The visitor should know they have reached the right place without reading a paragraph about your company history.

    Travel example
    For an illustrative family-villa campaign: “Find a villa that works for your whole family” followed by practical help with bedrooms, pools and location.
  2. Answer the questions that prevent an enquiry

    Ask the person who handles sales which details customers always need. Explain relevant accommodation options, airports, travel dates, inclusions and important limitations. Give specific advice rather than repeating “something for everyone”. A villa page might cover pool supervision, car hire, walking distances and bedroom layouts. Make clear when an image is representative. Link to deeper guides for detail, but keep the central decision on the page.

  3. Make prices and protection precise

    Where you quote a price, explain the dates, occupancy and included services. Include calculable mandatory charges in the headline total, including mandatory local charges where applicable, and state when payments are due. Keep evidence for availability and savings claims. Use only protection and membership statements that actually apply to your business and product. An ATOL or ABTA logo must not imply that every product on the page has the same financial protection.

    Travel example
    Use your approved protection wording and identify the relevant protecting business where required; do not copy a generic “all bookings protected” badge.
  4. Give the visitor one main next step

    Decide whether the campaign should lead to a quote request, consultation or live search. Name the action clearly: “Ask us for villa options” is more useful than “Submit”. Repeat the same main action after the key information. You can offer a phone option for someone who prefers to talk, but avoid giving every button equal prominence. Explain what happens after the action and only promise response times your team can deliver.

  5. Ask only what helps you start

    An enquiry form should collect enough to respond usefully without becoming a booking form. Consider name, contact details, approximate dates, party size and a useful budget range. Mark optional fields. Leave passport details and payment information for an appropriate secure booking process. Use visible field labels, clear error messages and keyboard-accessible controls. Keep any marketing choice separate from the request for a quote and link clearly to your privacy information.

  6. Add proof that supports this decision

    Use genuine reviews with permission and appropriate attribution, relevant experience and a clear way to contact the business. A detailed review about handling a family villa enquiry is more useful here than an unrelated generic badge. Check that the review still says what the customer intended. Show real details about your service, such as the advisor’s role and how you compare suitable options, without inventing guarantees or awards.

  7. Test the complete journey on a phone

    Open the campaign link on a real phone and work through the page. Check readable text, sensible image loading, button spacing, keyboard navigation and the consent banner. Submit a labelled test enquiry and confirm it arrives in the correct inbox or customer system. Check the confirmation message and any automated email. Where the booking journey moves to a different domain or embedded tool, ask your website team to test that handover too.

  8. Improve one weakness at a time

    Watch where suitable visitors get stuck. If enquiries are vague, improve the information or questions. If people reach the form but cannot submit it, repair the form. If they expect a different product, fix the campaign promise. With low traffic, feedback from real enquiries may be more useful than running a split test with too little data. Record changes and dates so you can interpret the next results.

See it in action

The family-villa page

Illustrative page outline; replace claims and details with verified information.

The page opens with the family-villa promise, explains how the agency compares suitable properties and answers the practical questions. It shows genuine relevant proof and ends with a short form. Each campaign link lands here, rather than on a general holiday search.

Illustrative example · fictional business

The enquiry form at the end of the page

Filled fictional example — the demonstration does not send an enquiry

example.com/family-villas#enquire
Example Travel

TELL US WHAT MATTERS

1Let’s find the right villa options for your family

Share the details that will help us start a useful conversation. We will review your request and contact you about suitable options.

A short first enquiry

Start with your dates, travelling party and the detail you most want us to get right.

A personal reply

We may ask a few follow-up questions before preparing suitable options. There is no need to decide every detail today.

2Your details · example form
Your nameAlex
Email addressalex@example.com
Preferred dates and durationMay 2027 · 7 nights · flexible dates
Travelling party2 adults and 2 children, aged 6 and 9
What matters most?Separate bedrooms and restaurants within walking distance.
Also send me Example Travel’s monthly family-holiday tips and selected offers by email. I can unsubscribe at any time.

We use these details to respond to your holiday enquiry. See our privacy information for how we handle your data. Optional marketing emails are a separate choice.

3Ask us for villa options(example)
  1. 1
    Explain what happens next

    The heading and introduction make the purpose clear: a useful first conversation about suitable villa options.

  2. 2
    Keep the form focused

    Five labelled fields collect the essentials. The marketing option is separate and unticked; asking for holiday help does not require subscribing.

  3. 3
    Make the action specific

    The button repeats the promise of villa options. Test the real form, confirmation and delivery to the person handling enquiries.

Page copyIllustrative template
Enquiry section copy
Tell us what your family needs
Share your preferred dates, party size and the details that matter most, such as separate bedrooms or a walkable location. We will review your request and contact you about suitable options.
Button: Ask us for villa options
Response information: [Insert a service commitment your team can meet.]
Make sure it’s done

Your action checklist

Ticked items are saved in this browser. Download your checklist to keep a separate copy.

Avoid these common mistakes

  • Sending every campaign to the homepage: link to the relevant offer or guide.
  • Using a tiny legal footnote to fix a misleading headline: rewrite the headline.
  • Treating button clicks as enquiries: measure successful submissions and actual contact.

Measure what matters

Enquiry rate

Divide genuine enquiries by visits to the relevant page; compare periods using the same definition.

Qualification rate

Check how many enquiries fit what you can sell, not just how many forms arrive.

Form failures

Use tested error reporting and customer feedback to identify technical friction.

Keep it manageable

Your next action

Test your most-promoted page on a phone and fix the single biggest obstacle.

Sources and updates

Reviewed 20 October 2026. These official resources support the platform and policy guidance in this lesson. Worked examples illustrate the method; they are not promises of results.