A hotel’s child policy describes matters such as eligible ages, child prices and permitted bed arrangements. Booking.com’s guidance separates children using existing beds from extra beds and cots. Do not assume that room capacity alone determines the charge. Source: Booking.com: child policies

Check the age used for pricing

Ask which age the supplier requires. Expedia Rapid’s lodging requirements specify the child’s age at check-in when children are supported. This matters when a birthday falls between the booking date and the stay. It is a documented supplier requirement, not a universal rule for every system. Source: Expedia Group: lodging launch requirements

A useful enquiry record

For an illustrative family booking, record each child’s required age, their room allocation and the requested bed arrangement. Ask the supplier to resolve any unclear charge before describing the total to the customer.

Avoid phrases such as “children stay free” unless the exact offer supports them. State the qualifying ages, occupancy and bed conditions so the customer can understand the basis of the price.

Keep a dated copy of the relevant policy with the quote. This provides context if the family changes its room requirements later.

Written and updated by Travelgenix. Sources checked on 16 October 2026. Worked examples and checklists are editorial illustrations and recommendations, not customer results.