The Civil Aviation Authority, or CAA, is the UK’s aviation regulator. Its responsibilities include aviation safety and consumer protection. It also runs the ATOL holiday financial protection scheme. The CAA is the regulator; ATOL is the scheme. Neither name describes a travel consortium. Source: Civil Aviation Authority: Roles and responsibilities

Use the right official guidance

Start with the CAA page covering your actual activity, such as arranging flight-inclusive packages or acting for an ATOL holder. Keep the link and review date in your operating notes. This gives colleagues a direct route to the relevant guidance when a question arises.

Check the named licence holder

When reviewing protection details, match the business name and ATOL number to the official record and booking documents. Resolve differences before relying on the information. That check is more useful than treating a logo alone as a complete explanation of a booking’s cover.

Written and updated by Travelgenix. Sources checked on 16 October 2026. Practical checks are Travelgenix editorial guidance.