GLOSSARY
Technology
THE SHORT VERSION
Hotel mapping connects records that describe the same property. GIATA’s MultiCodes documentation gives a concrete example: supplier property codes are matched to a shared GIATA-ID. This lets a platform relate offers from different sources to one hotel identity. Source: GIATA: how MultiCodes identifies hotels
A travel example
Imagine two suppliers use different codes and slightly different names for the same property. A proposed mapping process would check identifying details before linking them. A similar name alone should not be your acceptance test, particularly when a chain has several properties in one city.
Keep the offer comparison separate
After confirming the property match, compare room type, occupancy, meal basis and booking conditions. Our recommendation is to treat those as separate checks: identifying the hotel does not establish that two offers are equivalent.
What to ask a provider
Ask how uncertain matches are reviewed, how changes are maintained and how an incorrect match can be reported. Test a property with a similar name nearby and one whose supplier description has changed. Record the expected match so the result can be checked by someone who did not build the integration.
Written and updated by Travelgenix. Sources checked on 16 October 2026. Worked examples and checklists are editorial illustrations and recommendations, not customer results.
Sources
The official pages behind this explanation. This is general information, not legal advice, and rules change, so check the latest version.
RELATED
Rate plan
A hotel rate plan is a named pricing offer with associated booking conditions. Compare those conditions as well as the room and headline price.
Live availability
Live availability is the availability returned by a connected supplier or inventory system when a search or check is made. It does not itself confirm a booking.
What to test before choosing a B2B travel portal
Test the journey as an agent and as the team supporting that agent. Use the same scenarios to assess access, offers, bookings, documents and financial handovers.
All glossary terms