Trips →
/ Getting started
TRIPS / GETTING STARTED
Choose a departure you know well. We’ll work through how you sell it, what travellers need to provide and the checks your team makes before everyone sets off.
Your existing itinerary is a useful place to start.
BRING THE WAY YOU WORK
You don’t need a new process written from scratch. Bring a few examples of the work you already do.
01
Your itinerary or brochure, dates, capacity, photographs and package options.
02
Your registration form, requested documents, waivers and rooming arrangements.
03
Your trip price, deposit and balance process, plus the way you pay and reconcile suppliers.
YOUR FIRST DEPARTURE
Use this checklist to prepare for a walkthrough. Tick the areas you’ve reviewed, then bring any open questions to the team.
One departure.
Six useful checks.
Tick each area as you review it.
Your checks last while this page stays open.
TAKE THE TRAVELLER’S VIEW
Review the departure as an organiser and as someone joining the trip.
Check the trip page, registration, room allocation and payment record. Agree who deals with anything missing.
Read the inclusions and payment information. Check where joining instructions and documents will be found, and how to get help.
One representative departure, its package options, registration needs and payment arrangement. An existing brochure or itinerary is a useful starting point.
That depends on the departure, website and services you need. We’ll agree the scope, responsibilities and timetable with you.
We can review Luna Travel alongside Trips for itinerary information and documents on a traveller’s phone. We’ll confirm the connection and plan requirements.
Ask for Trips software, setup and any additional services together. Payment processing is separate and follows your own Stripe arrangements.
Bring your trip, your questions and the way your team works. We’ll take it from there.
Book a walkthrough