Trips →

/ Registrations and rooming

TRIPS / REGISTRATIONS AND ROOMING

Know who’s coming.
See what’s missing.

Know who’s coming.
See what’s missing.

Know who’s coming.
See what’s missing.

A group trip is a collection of individual details. Keep registrations, requested documents and room allocations together, so your team knows who needs a follow-up.

Four walkers together on a mountain ridge in warm evening light

A well-prepared group leaves more room to enjoy the trip.

THE ORGANISER’S VIEW

Find the follow-up.

Find the follow-up.

Find the follow-up.

Switch between registrations, rooms and payments, then show only the travellers who need attention. This is an illustrative departure using sample records.

EXAMPLE DEPARTURE / REGISTRATIONS

A useful view of who's ready.

Check the form and waiver together, then follow up on anything still missing.

2travellers need attention
in this example

Sample participant records. No personal data.

Traveller 01

Registration form
Complete
Waiver
Signed

Traveller 02

Registration form
Complete
Waiver
Awaiting

Traveller 03

Registration form
Missing
Waiver
Awaiting

Traveller 04

Registration form
Complete
Waiver
Signed

4 travellers shown

FROM REGISTRATION TO DEPARTURE

The right detail, with the right person.

The right detail, with the right person.

The right detail, with the right person.

Set up the information around the way you run your trips, then give your team a clear process for checking it.

01

Ask for what the trip needs.

Ask for what the trip needs.

Ask for what the trip needs.

Use custom registration forms, signed waivers and document uploads for the details you request from participants.

02

Keep rooming organised.

Keep rooming organised.

Keep rooming organised.

Record room choices and allocations with the departure. Review anything still to assign before the rooming list goes to the supplier.

03

Keep your team in the picture.

Keep your team in the picture.

Keep your team in the picture.

Participant checklists, trip broadcasts and team roles support the people running the departure. Booking CSV exports help with operational checks.

CLEAR RESPONSIBILITIES

Give every follow-up an owner.

Give every follow-up an owner.

Give every follow-up an owner.

The view shows the detail. Your team decides what happens next.

Before the departure

Before the departure

Before the departure

Agree who checks registration details, follows up on missing documents and confirms rooming.

When plans change

When plans change

When plans change

Keep the relevant people informed and check the booking record. Use your agreed process for supplier changes and traveller messages.

Ready for the practical questions.

Ready for the practical questions.

Ready for the practical questions.

Can registration vary by trip?

Can registration vary by trip?

Can registration vary by trip?

Trips supports custom forms, signed waivers and document uploads. Bring the information you normally request so we can review it in the walkthrough.

Can we take the information out of Trips?

Can we take the information out of Trips?

Can we take the information out of Trips?

Booking CSV exports and cross-trip reporting support operational checks. We’ll confirm the detail your team needs to export.

Can travellers find their documents on a phone?

Can travellers find their documents on a phone?

Can travellers find their documents on a phone?

Luna Travel can provide a branded traveller app with itinerary information and documents. We’ll confirm how it connects with your Trips setup.

KEEP EXPLORING TRIPS

The rest of the departure.

The rest of the departure.

The rest of the departure.

Selling your trips

Selling your trips

Selling your trips

Explore selling your trips →

Payments

Payments

Payments

Explore payments →

Getting started

Getting started

Getting started

Explore getting started →

Less chasing. A better prepared group.

Less chasing. A better prepared group.

Less chasing. A better prepared group.

Bring your registration form and rooming process. We’ll show you how the organiser’s view could fit.

Book a walkthrough